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Billingsley Ford Of Lawton
- Car Dealers
- Lawton, OK
About this business
Location details
8209 Northwest Quanah Parker Trailway, Lawton, OK, 73505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They are a racist dealership. They let their white employees say racial terms and called African Americans the N-Word. They also only write up black employees and let the whites slide. Watch where you by your car from and do business with.
I feel like they don’t care. What I feel and what are facts are two different things. Just keep that in mind when you read this.....
Business response:
Hi Mr. Soriano. I’m sorry to read you had an experience with our dealership that was unsatisfactory. May I ask which department you were using during this time? I would like to follow up with our employees on your experience and see how we can improve. It is always our goal to make the customer’s visit the best possible. Thank you for your review. We appreciate you taking the time.
Took my car there after someone hit and run the passengers side fender. They replaced the fender, bumper, headlight. They blended the paint on the side of impact. Since they replaced the bumper, they should have blended both sides to match. (if you dont know what blending is, they sand and paint into adjacent panels to make the paint transition smoothy without hard lining it. eventually fading it into the other panels. They guarantee craftsmanship and yet they made my car 2 tone on the front end. Collision repair center said... read more
If you need body work done don't go there prices are high and they expect you to except poor to fair repairs.
I had a scheduled appointment this morning n I spent 5 minutes standing in front of 2 men I lady n they ignored me until I started walking off. just wanted my oil changed n car serviced. just bought our car there 2 months ago and it's the second one. poor customer service.
12 April 2018 time 18:26 Went in to the dealership interested in test driving a 2018 mustang before I consider about purchasing it. Franko Gonzales that help me told me that I wasn’t able to test drive the mustang because other customers were driving to fast. He told me that if I was serious about purchasing we could work numbers first then I could drive the mustang. I was a car salesmen and that’s not how to do business. The sales manager did take care of me when I went back!
They were very unhelpful. I wanted a 99 point safety inspection and they didn't even do it. I wasn't even given paperwork showing what they inspected. I usually go to Ford dealerships for their expertise, but this was horrible. Look elsewhere.
I would just suggest better communication with owner and their vehicle. Making sure to check with owner on the work that is going to be or needs to be done before doing it. Thanks!
Be careful taking your vehicle to this Ford dealership for services. I own a 2010 Ford Taurus . I took my vehicle there for a regular service, i.e. Tire rotation and oil change as I have always done. I picked my vehicle up and the first time I crancked it up it made a crazy clicking noise that was not there prior to dropping it off. I called the dealership (services) and reported to them that my car was now making a clicking noise. The gentleman told me to bring it in. I dropped it back off on a Monday morning when the e... read more
Frequently asked questions about Billingsley Ford Of Lawton
How is Billingsley Ford Of Lawton rated?
Billingsley Ford Of Lawton has a 4.5 star rating with 1,863 reviews.
When is Billingsley Ford Of Lawton open?
Billingsley Ford Of Lawton is open now. It will close at 7:00 p.m.