Chris O'Brien on Facebook 9 months ago
08/30/2022, 23:34 PM
So…there I was…inverted in a negative 5G roll…
Kidding, but seriously, I was on a road trip out of town to Ft. Sill, OK and a side trip to Diamondback Harley-Davidson to look at bikes and accessories with my son when I picked up a nail and got a rear tire flat. I nursed my first (4 months new-to-me) '13 Wide Glide to Diamondback Harley-Davidson where I got IMMEDIATE assistance. Here's the short version. 1. Service roll up door rolled up AUTOMATICALLY for me and I nursed her in. 2. Service bays were full (surgery room clean and organized) and everyone was busy but a mechanic heard me pleading my case for assistance and VOLUNTEERED to delay his lunch break to take care of my bike! 3. I went to the parts department to look for a sissy bar and 2-up seat. Parts guy brought a seat out to HIS bike to allow me to feel that brand and model. 4. My son is shopping for a cruiser and went to the sales floor where the salesman showed him some models and then brought him out to HIS personal bike and allowed him to sit on it and get a feel for it's ergonomics. 5. We went back in and had some popcorn and chit chatted with the store manager about this that and the other, to include charity and fun rides. There are more details to the visit but you don't have time for all that...
So, what I'm trying to say is that I've always known that people associated with Harley-Davidson were tight knit. And, being a new H.D. owner/rider, I genuinely felt like I was part of that group after this experience. But, more specifically, I felt like Diamondback Harley-Davidson's staff treated me like an old lost friend. Friendly and helpful on a PERSONAL level. I WILL see y'all again friends…brothers...if I could be so presumptuous.